PLESSIS, A. How The Implementation of Service Excellence Can Increase Business Profitability. Journal of Current Research in Business and Economics, [S. l.], v. 3, n. 1, p. 2953–2974, 2024. Disponível em: https://jcrbe.org/index.php/rbe/article/view/192. Acesso em: 17 may. 2025.