Role of Facilities and Intrinsic Compensation on Motivation of Workers in Building Projects

Abstract

This is the basis for consumers to be able to buy products or services from the same place repeatedly and not switch to other competing companies. The existence of very busy peak periods is a problem in itself for service marketing. During peak periods, it is possible that the services provided by producers are very minimal, for example speeding up service times in order to serve as many customers as possible. It is impossible to produce quality products and services without quality people and processes. From the data above, it can be said that many outlets do not necessarily have high consumption value either. High consumer value creates customer loyalty.