Service Technology Updated Strategy and Organizational Sustainability

Abstract

Service is an intangible task that satisfies the needs of consumers or business users. However, in the business world, it is not enough to be in this position, we have to be competitive and number one, and one way to win the competition is to improve service quality, because increasing service quality will make consumers satisfied and loyal. However, in the business world, it is not enough to be in this position, we have to be competitive and number one, and one way to win the competition is to improve service quality, because increasing service quality will make consumers satisfied and loyal. Quality not only emphasizes aspects of the final result, namely products and services, but also concerns human quality, process quality and environmental quality.