Examining Role of Service Excellent and Quality on Performance of Medical Staffs

Abstract

However, in the business world, it is not enough to be in this position, we have to be competitive and number one, and one way to win the competition is to improve service quality, because increasing service quality will make consumers satisfied and loyal. During peak periods, it is possible that the services provided by producers are very minimal, for example speeding up service times in order to serve as many customers as possible. Consumers pay in return for the convenience, service and satisfaction they receive from the service, not for ownership of the service.