Role of Business Service on Customer Satisfaction in Retail Store

Authors

  • Haylan Parangkulan Professional Practitioner

Keywords:

business, competition, satisfaction

Abstract

High consumer value creates customer loyalty. This is the basis for consumers to be able to buy products or services from the same place repeatedly and not switch to other competing companies. Quality not only emphasizes aspects of the final result, namely products and services, but also concerns human quality, process quality and environmental quality. From the data above, it can be said that many outlets do not necessarily have high consumption value either.

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Published

2024-05-28

How to Cite

Parangkulan, H. (2024). Role of Business Service on Customer Satisfaction in Retail Store. Journal of Current Research in Business and Economics, 3(1), 1671–1708. Retrieved from https://jcrbe.org/index.php/rbe/article/view/121

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Articles